Payment
We currently accept the following payment methods (you will have the option to select your payment method when placing an order):
- Credit card (Visa, Mastercard, American Express)
Please call to place an order by phone. - PayPal – you don’t need a PayPal account to pay by credit card.
The connection to our site from the cart uses a valid, trusted SSL certificate (valid HTTPS) on a secure TLS connection and a strong protocol version and cipher suite.
Credit and debit cards have a security code located on them. For most cards it will be a 3-4 digit number located on the back. For American Express cards you will find a 3-4 digit number printed on the front side of the cards.
You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account. You can create an account by clicking here or by opting in when placing an order.
Delivery
Shipping costs vary depending on the shipping destination and the number of items that you purchase. Most orders ship via UPS (our preferred Carrier) or FedEx. Larger items and volume orders will be shipped via common carrier. We reserve the right to select the carrier of our choice.
RETURNS: No returns or damaged merchandise will be accepted without a Return Authorization (RMA) issued by our Customer Service Department first. Returns for reasons other than shipping damage or manufacturer defects are subject to a 25% restocking fee plus shipping and handling charges both ways. All merchandise must be returned in original condition for credit.
White Glove – Some items require special handling and will only be shipped via a White Glove service. These pieces include but are not limited to wood cabinets, chests, tables, writing desks, certain glass pieces, mirrors, and other items that need special handling to ensure safe delivery. $350 will be added to shipping of items that require white glove service.
In stock items are generally shipped within 5 working days from date of an order with complete information. Order acknowledgments are provided at the time of order placement. If there is an issue with availability, we will contact you.
No. We do not ship to PO Boxes, or APO/FPO/DPO addresses.
No. At the current time we ship to the continental USA only.